MESSAGING TERMS
Last updated July 25, 2026
These Messaging Terms describe the calls and text messages Match a Resident sends to applicants who ask to receive them. They form part of our Terms of Service and should be read alongside our Privacy Policy. This page is public and requires no account to read.
WHO WE ARE
We are Residency Prep, LLC, doing business as Match a Resident, a company registered in California, United States at 3562 Mount Acadia Blvd, San Diego, CA 92111. Match a Resident is the brand name; Residency Prep, LLC is the legal entity operating it.
WHAT THE PROGRAM IS
Match a Resident helps international medical graduates apply for US residency. If you opt in, we send you marketing calls and text messages, including automated messages and cart reminders — for example, an advisor following up on a question, a reminder that an application service you left in your cart is still available, or notice of a deadline in the current match season.
Message frequency may vary. Message and data rates may apply. We do not sell or rent your phone number, and we do not send messages on behalf of other companies.
HOW YOU OPT IN
You opt in by entering your phone number and ticking the consent checkbox on our Create a free account page. The checkbox is not ticked for you, it is separate from accepting our Terms of Service, and you can create an account and buy from us without ticking it. Consent is not a condition of any purchase. You must be 18 or older to opt in to receive messages.
The consent checkbox reads, in full:
I agree to receive marketing calls and text messages, including automated messages and cart reminders, from Match a Resident at the phone number provided. Consent is not required to purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help; you may also email support@matcharesident.com to opt out. See our Privacy Policy and Terms of Service.
HOW YOU OPT OUT
Tell us to stop and we stop, on every channel, at no cost to you. You can:
- reply STOP to any text message you receive from us, or
- email support@matcharesident.com with the word STOP and the phone number to remove, or
- use our contact form, or
- tell any Match a Resident advisor during a call.
We list the email route alongside STOP because some international messages are delivered from an alphanumeric sender ID, which cannot receive a reply. If you cannot reply to a message, email us and we will remove your number. A STOP reply takes effect immediately; requests made by email, through our contact form, or to an advisor are honored within one business day.
HELP
Reply HELP to any message, email support@matcharesident.com, or call us at (858) 221-8510.
COST
Match a Resident does not charge you for these calls or messages. Message and data rates may apply from your mobile carrier, and international rates may apply.
CARRIERS
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and messages may be blocked or filtered by your carrier.
PRIVACY
Phone numbers collected for this program are used to contact you about Match a Resident and are handled as described in our Privacy Policy.
SMS / MOBILE MESSAGING
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and our messaging provider, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from Match a Resident, we collect your mobile number and your record of consent solely to send the messages you agreed to receive. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. You may also opt out at any time by emailing support@matcharesident.com.
HOW CAN YOU CONTACT US ABOUT THESE TERMS?
Email: support@matcharesident.com